refund policies & contact
IronFlex Refund & Exchange Policy
At IronFlex, we’re committed to delivering high-quality gear that matches your grind. If something isn’t right, we’ve got your back.
Refunds:
Refunds are only available if you choose not to complete the order at the time of delivery. You may inspect your order with the courier before making payment. Once payment is made, refunds are no longer possible.
Exchanges:
Exchanges are accepted within 24 hours of successful delivery. Items must be unworn, unwashed, and returned with the original tags in the same condition as received.
How to Request a Refund or Exchange:
2. Provide your order number, a description of the issue, and clear photos if needed.
3. Wait for confirmation and return instructions before sending anything back.
Note:
• Customer is responsible for shipping fees unless the item is defective.
Thank you for choosing IronFlex — built for those who never quit